Chick-fil-A has dominated this list for almost a decade. But could their reign at the top be coming to an end?
The American Customer Satisfaction Index ranks the top fast-food places according to things like quality, speed, accuracy, and how polite the staff is.
They’ve been doing it since 1994, and Chick-fil-A just took the top spot for the NINTH year in a row. But one other fast-food place might overtake them soon.
JIMMY JOHN’S jumped way up the list to finish second this year. Chick-fil-A’s average rating was 85 out of 100, and Jimmy John’s got an 84.
The Top 10 are: Chick-fil-A . . . Jimmy John’s . . . KFC . . . Papa Johns . . . Domino’s . . . Five Guys . . . Pizza Hut . . . Starbucks . . . Arby’s . . . and Dunkin’.
Out of the 23 restaurants they look at, McDonald’s finished DEAD LAST again, followed by Taco Bell, Sonic, Jack in the Box, and Wendy’s.
They also rank sit-down places. The top five this year are Outback, Cracker Barrel, LongHorn Steakhouse, Texas Roadhouse, and Olive Garden.