Is “Panera Karen” Right or Wrong?

Are you in the mood for a debate?  The Internet always is, and this one has gone viral.  A woman posted a video of her exchange with a Panera Bread drive-thru employee who wouldn’t take her order, because her child was screaming.

That exchange already happened by the time she starts filming, although the little girl still has a good scream left in her.  What’s interesting is that after the woman posted it, most commenters were “Team Panera Guy”.

(Here’s the original video.  And here’s a follow-up clip where she calls herself Panera Karen and says she’s going to meet with management.)